Bradoor Return Policy

Customer satisfaction is our top priority. However, in some cases, our customers may wish to return their products. Please review the following policies carefully to understand our return process:

Return Conditions:

1. Return Period: You can request a return within 14 days after receiving the product.
2. Eligible Products for Return:
   • The product must be unused, undamaged, and in its original packaging.
   • Products that are custom-made or specially ordered are not eligible for return.
3. Return Process:
   • To initiate a return, please contact us via [company contact information or return form link].
   • Once your return request is approved, please securely package the product and ship it to the designated address.
4. Shipping Costs:
   • The customer is responsible for the return shipping costs.
   • Any additional charges (such as customs duties, taxes, etc.) incurred during the return process will also be the responsibility of the customer.
5. Refund Process:
   • After the returned products are received and inspected, your refund will be processed and credited to your original payment method within 10 business days if the return is approved.
   • If the product does not meet the return criteria, your return request may be rejected, and the product may be sent back to you.

Non-Returnable Situations:

• Products that have been used, damaged, or removed from their original packaging.
• Products past the 14-day return period.
• Custom-made products.